Le Club Golf

General conditions of use and sale

version updated on March 30, 2021

LeClub Golf loyalty programme 2020 – General Terms of Use and Sale

PREAMBLE

LeClub Golf Cards are issued by the company LeClub Golf, a limited-liability company (SARL) with €10,000 in capital listed on the

Nanterre Trade and Companies Register under the number 809 416 076 and headquartered at 7/9 rue Nationale, 92100 Boulogne

Billancourt. The subscription of a LeClub Golf Card implies the customer’s full and unconditional acceptance of these general

terms. LeClub Golf reserves the right to modify these general terms at any time.

1. BENEFITS OF LECLUB GOLF CARDS

Golf clubs within the LeClub Golf Network commit to offer cardholders 20% to 50% discounts on green fee prices, and to provide

cardholders with FEES loyalty points (accumulation and use).

a) Discounts granted to cardholders

GOLD PROGRAMME

• Up to 50% off the published green fee rate of partner golf courses within the Network in France. Pricing conditions applicable

abroad may be consulted at www.leclubgolf.com. Discounts are assigned to specific persons by name and apply exclusively to

the cardholder.

• Minimum -10% on golf training courses

• -5% on accommodations from our travel partner Tee Off Travel.

• -10% minimum in discounts (based on the best available rates, whether the public price or internet price of partner hotels) or in

benefits (upgrades, free breakfast, waived green-fees…) at LeClub Golf Partner Hotels.

NOTE: For prices and possible restrictions, check the website www.leclub-golf.com

CLASSIC PROGRAMME

• -20% to -35% off the published green-fee rate for 18 holes at partner golf courses within the LeClub Golf Network in the current

year. Pricing conditions applicable abroad may be consulted at www.leclub-golf.com. Discounts are assigned to specific persons

by name and apply exclusively to the cardholder.

• Minimum -10% on golf training courses

• -3% on accommodations from our travel partner Tee Off Travel.

• -5% minimum in discounts (based on the best available rates, whether the public price or internet price of partner hotels) or in

benefits (upgrades, free breakfast, waived green-fees…) at LeClub Golf Partner Hotels.

NOTE: For prices and possible restrictions, check the website www.leclub-golf.com

Discount application conditions

• Green-fee discounts via the “Classic” and “Gold” cards are based on the publicly published rates and may not be combined with other

discounted fares or special offers.

• Discounts may only be applied to individual parties and shall not in any case apply to group rates.

• Discounts shall apply only to 18-hole rounds played at a given golf course. They shall apply to 9-hole rounds if the golf course in question

has only a 9-hole course.

• Weekly members will enjoy discounted rates during the week only, excluding weekends, bank holidays and public holidays. Weekend and

public holiday rates for weekly members are at the discretion of the golf course.

• Tee-off reservations remain at all times dependent upon availability at the host golf course.

• To play abroad (except in Germany, Austria, France and Switzerland) and benefit from the Le Club Golf advantages (Classic and Gold),

green-fees must be reserved with the concierge service (conciergerie@leclub-golf.com).

b) Classic and Gold Insurance

The Gold Card includes «interruption of play» insurance, providing reimbursement for subscription costs (up to a limit of €3,000).

It is reserved exclusively for annual membership holders (the subscription must have a value of at least €750 in the provinces and

€1,000 in Île-de-France) at any golf course in the LeClub Golf Network. Membership holders must keep their dues paid up for the

duration of the year. The Classic Card includes “interruption of play” insurance with card + green-fees reimbursement provided

upon resumption of activity up to a limit of €150. In the event of a loss, please contact our insurance department within 30 days

at remboursement.leclubgolf@grassavoye.com

c) FEES Loyalty Points

ACCUMULATING FEES

Customers enrolled in the “Classic” or “Gold” programmes are eligible to receive FEES loyalty points, which can be accumulated

according to the following rules:

• Host golf courses must award Fees for each Euro spent on the products and services approved by the golf course (check with

individual golf courses for the list of eligible products and services), at a rate of €1 = 1 Fee.

• When purchasing green-fees online, card holders will be awarded loyalty points (FEES) at a rate of €1 = 1 fee.

• Host hotels must award fees upon checkout for products and services approved by the hotel, at a rate of €1 = 1 fee.

NOTE: The list of participating golf courses and hotels may be found in the guide and at www.leclub-golf.com

The travel agency TEE-OFF TRAVEL will award fees for each Euro spent on trips organized by the agency, at a rate of €3 = 1 fee.

FEES shall be cancelled and the account reset to zero 5 months after the card expiry date if it is not renewed. Not all foreign partner

golf courses in the LeClub Golf Network permit the accumulation of FEES. If the golf course is unable to credit FEES, please send

an email with proof of expenditure to: contact@leclub-golf.com

SPENDING FEES / Accumulated Fees loyalty points may be spent under the following conditions:

Discount vouchers worth €5

• For every 100 FEES points accumulated, customers shall receive a (digital) purchase voucher on their account (via their member’s

area) with a value of €5.

• These €5 purchase vouchers may be used with no minimum spending value.

• Golf courses are required to apply this €5 discount toward any products and services offered for the purchase of which loyalty points

are awarded.

Expiry of Fees

• FEES shall be cancelled and the account reset to zero 5 months after the card expiry date if it is not renewed. FEES cannot be used if the card has expired.

• FEES accumulated in the current year must be used by the end of the next two years, or they will be lost.

Gift Shop

Customers may spend their FEES points at the Gift Shop accessible from their members’ area to purchase green fees and

accommodations, subject to availability, or to acquire purchase vouchers from Tee Off Travel.

Green-fees: Once ordered online in exchange for Fees, green-fee vouchers will be visible to the golf course in the customer’s account.

Customers will receive confirmation of their orders by email, and will need to make their tee-off time and date reservations in advance.

Accommodations: Once ordered online in exchange for Fees, accommodation vouchers will be visible to the hotel in the customer’s

account. Customers will receive confirmation of their orders by email, and will need to make their accommodation reservations in

advance. Accommodation vouchers will be sent by mail (within 7 days) simultaneously to the client and to the hotel.

If a golf course or hotel leaves the network, and you have not been able to use your voucher, it shall no longer be valid. Your points

will be credited back to you, and you will be able to choose another golf course or hotel. Vouchers remain valid for one year from the

date of the order.

TEE OFF TRAVEL purchase vouchers: The agency Tee Off Travel provides vouchers for the Gift Shop with a value of €100, in exchange

for 1200 Fees. These vouchers may be reserved online, and remain valid for one year. NOTE: Only one voucher may be used per person,

per stay. NOTE: FEES may only be used (accumulated or spent) while the card is valid.

d) Cash back benefits

The LeClub Golf loyalty programme allows members to access the “Cash Back” system via the members’ area. Cash Back is a sum

reimbursed to LeClub Golf members upon making purchases at more than 1,500 online shops. For instance, when a LeClub Golf

member makes a €100 purchase at a shop offering 5% cash back on the amount excluding taxes and delivery charges, €5 will be

credited to the members’ bank account (after reaching €20 in cash back) and credited to FEES.

2. SALE PRICE FOR LECLUB GOLF CARDS

CLASSIC PROGRAMME

• Public rate: €49*, valid for 12 months from date to date/ Accessible from a Network Golf Course or online.

The Classic card is sold as a 12-month subscription with automatic renewal. This automatic renewal can be stopped at any time by sending a request to contact@leclub-golf.com or by contacting customer service on 05 57 21 19 90

*This rate is the recommended price, but may vary depending on the special offers made available by golf courses or online. It may also be

offered for sale as part of a Package and sold with a green-fee.

GOLD PROGRAMME

• Available only to holders of a membership subscription with a minimum value of €750 in the provinces and €1000 in Île-de-France

at a golf course within the LeClub Golf Network. This program may not be purchased on its own independent of a membership

subscription.

• Golf courses have the option to include the Gold Card in their membership or offer it for a supplemental fee.

3. GENERAL TERMS OF USE

• To access the benefits of the “Classic” or “Gold” Loyalty Programmes, players must hold a valid card.

• The characteristics and validity of the card shall be as shown in the members’ area on the website www.leclub-golf.com; customers

may verify this information at any time or make changes thereto in case of error by contacting either the golf course where they are

members or the LeClub Golf Network.

• Notice of any special conditions shall be provided in the LeClub Golf guide for the current year, and/or on the site www.leclub-golf.com

• If a golf course leaves the network, golf course members with a “Gold” card will lose their benefits upon the termination date, and

their cards will enter expired status on the date of termination. Clients may take a subscription at another Network golf course to

access Gold member benefits once again.

4. CANCELLATION PERIOD FOR THE PURCHASE OF A CLASSIC CARD

In accordance with the provisions of Articles L. 221-18 et seq. of the Consumer Code, you have a period of fourteen working days

counted from the day after your receipt of the last product included in your order to exercise your right of cancellation with no

justification or penalty required, with the exception of any return shipping costs, which shall remain your responsibility.

You shall also be liable for shipping costs on any returned products and any damages caused to such products during shipping may

void your right of cancellation, as discussed below.

5. COMPLAINTS, SUGGESTIONS

LeClub Golf SARL shall in no way be held liable for any refusal by any golf course or other partner institution to provide all the benefits

proper to the card. Complaints or suggestions must be sent by email to contact@leclub-golf.com

Conditions Générales de vente du site LeClub-Golf.com

ARTICLE 1 – Scope of application

These General Terms and Conditions of Sale (« the GTC ») apply, without restriction or reservation, to :

  • all sales concluded by LeClub Golf (« the Seller ») with non-professional buyers wishing to purchase the products (the « Products ») offered for sale by the Seller on the « LeClub-golf.com » website;
  • any purchase of services (the « Services ») offered by the Seller to non-professional customers on the « LeClub-golf.com » website.

Purchasers of Products and/or Services are hereinafter referred to as « the Customer(s) ».

The Terms and Conditions of Sale specify in particular the conditions of order, payment, delivery and management of possible returns of Products and Services ordered by Customers via the Internet site « LeClub-golf.com » (the « Internet Site »).

The main characteristics of the Products and Services (in particular the descriptions, specifications, illustrations and indications of dimensions or capacity) are presented on the Website.

The Customer is required to read them before placing an order.

The choice and purchase of a Product and/or Service is the sole responsibility of the Customer.

The photographs and graphics presented on the Internet Site are not contractual and shall not engage the Vendor’s liability.

The Customer must refer to the description of each Product or Service in order to know its properties and essential characteristics.

Offers of Products and Services are understood to be within the limits of available stocks, as specified when the order is placed.

The Seller’s contact details are as follows:

Company LeClub Golf

123 rue nationale

92100 Boulogne-Billancourt, France

The GTC apply to the exclusion of all other conditions, in particular those applicable to sales in stores or through other distribution and marketing channels for the Products or Services.

The GCS are accessible at any time on the Website and will prevail, if necessary, over any other version or any other contradictory document.

The Customer declares having read the GCS and having accepted them by ticking the box provided for this purpose during the online purchase procedure.

As the GCS may be subject to subsequent modifications, the version applicable to the Customer’s purchase is the one in force on the Website on the date the order is placed.

The modifications of the GCS are opposable to the users of the Internet Site as from their setting on line and cannot apply to the transactions concluded previously. The validation of the order of Product(s) or Service(s) by the Customer implies acceptance without restriction or reservation of the GCS.

The Customer acknowledges having the required capacity to contract and acquire the Products and/or Services offered on the Website.

In the absence of proof to the contrary, the data recorded in the Seller’s computer system shall constitute proof of all transactions concluded with the Customer.

In accordance with the French Data Protection Act of January 6, 1978, the Customer has, at any time, a right of access, rectification, and opposition to all his personal data by writing, by mail and by proving his identity, to the company LeClub Golf 7/9 rue Nationale, 92100 Boulogne-Billancourt.

The Products and Services presented on the Website are offered for sale for the territories of the European Union, Dom Tom and overseas collectivities .

In the event of an order to another country, the Customer is the importer of the Product(s) and/or Services concerned, and the price will be automatically calculated net of tax on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. They shall be borne and are the sole responsibility of the Customer.

ARTICLE 2 – Orders

It is up to the Customer to select on the Website the Products and/or Services that he wishes to order, according to the following terms and conditions: addition to the basket, verification of the order basket, and validation of the order by clicking on « Validate and pay », which will constitute full and unreserved acceptance of the GCS.

The offers of Products and Services are valid as long as they are visible on the Website, within the limit of available stocks.

It is up to the Customer to check the accuracy of the order and to immediately report any error.

The sale of product(s) or Service(s) will only be considered final after the Customer has received confirmation of acceptance of the order by the Seller by e-mail and after the Seller has received the full price.

Any order placed on the Website constitutes the formati

ARTICLE 4 – Terms of payment

4.1 Method of payment

The Classic card is sold as a 12-month subscription with automatic renewal. This automatic renewal can be stopped at any time by sending a request to contact@leclub-golf.com or by contacting customer service on 05 57 21 19 90

4.0 Method of payment

The price is payable cash, in full on the day the order is placed by the Customer, by means of secure payment, according to the following terms and conditions:

  • by credit cards: Visa, CB, and MasterCard

In case of payment by credit card, the request for debiting the card will be made immediately to the bank.

The order will be considered effective only after confirmation of the agreement of the bank payment centers.

The Seller shall not be required to deliver the Products or provide the Services ordered by the Customer until the order is considered effective under the terms set forth above.

In addition, the Seller reserves the right, in the event of non-compliance with the payment terms set forth above, to suspend or cancel the processing of current orders placed by the Customer.

No additional costs, in excess of the costs incurred by the Seller for the use of a means of payment may be charged to the Customer.

It is up to the Customer to save and print its payment certificate if it wishes to keep the details of the transaction.

4.2 Payment security

Payment data is exchanged in encrypted mode using the SSL (Secure Socket Layer) encryption protocol.

Transactions are secured by the Lydia Solutions system, developed by Société Générale.

During the payment process, the Customer’s bank details are transmitted in unintelligible form to servers that are the only ones capable of deciphering them; authorizations and data are then verified with the Customer’s bank in order to avoid abuse and fraud.

This process is based on the HTTPS protocol (implementation of SSL « Extended validation » v3.

The most sensitive information is transmitted with additional asymmetric key encryption.

The rules for the use of bank cards impose on banks domiciled in France the obligation to cover the risk of fraudulent use of your card; reminder that the Customer must in any event notify any fraudulent transaction to his bank or card issuing institution.

Express payment

During the payment process, the Customer may have the possibility to save his payment card details in order to facilitate his future purchases on the Website.

This information would then be registered and secured with the LeClub Golf partners selected by the financial institution.

The Customer’s credit card details would then be kept securely by the said bank and could be used for future payments on the Website.

This Data will not then be used for commercial prospecting purposes.

They may be communicated, as necessary, for the above-mentioned purpose to the retailer and the subcontractor of the financial institution established in the European Union. The transfers of data made necessary would take place under conditions and under guarantees that ensure the protection of these data.

The Customer will have a right of access, rectification and deletion relating to these data which he may exercise by mail to LeClub Golf, at the address mentioned in Article 1 of the GTC, which will relay his request to the banking institutions concerned, responsible for the processing of banking data.

ARTICLE 5 – Transfer of ownership – Transfer of risks

The transfer of ownership of the Seller’s Products or Services to the Customer shall only take place after full payment of the price by the Customer, regardless of the date of delivery or supply.

Regardless of the date of this transfer of ownership, the transfer of the risks of loss and deterioration relating thereto shall only take place when the Customer takes physical possession of the Products or begins to be provided with the Service. The Products and Services ordered therefore travel at the Seller’s risk, unless otherwise specified in the GCS.

ARTICLE 6 – Right of retraction

In accordance with the legal provisions in force, the Customer has a period of fourteen days as from the order of Services or receipt of the Product to exercise his right of withdrawal from the Vendor, without having to justify his reasons or pay any penalty, for the purpose of exchange or reimbursement, provided that the performance of the services related to the Products or Services ordered has not commenced and that the Products or Services are returned in their original packaging and in perfect condition within 14 days following notification to the Seller of the Customer’s decision to withdraw.

Returns must be made in their original condition.

ARTICLE 11 – Disputes

All disputes to which the purchase and sale operations concluded in application of the GCS could give rise, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not be resolved amicably between the Seller and the Customer will be submitted to the competent courts under the conditions of common law.

The Customer is informed that it may in any event have recourse to conventional mediation, in particular with the Commission de la médiation de la consommation (C. consom. art. L 534-7) or with existing sector-based mediation bodies or to any alternative dispute resolution method (e.g. conciliation) in the event of a dispute.

ARTICLE 14 – Pre-contractual information – Acceptance by the Customer

The Customer acknowledges having been informed, prior to placing his order, in a legible and comprehensible manner, of the GCS and of all the information and details referred to in articles L111-1 to L111-7, and in particular :

  • the essential characteristics of the Products and Services, taking into account the communication medium used and the Products and/or Services concerned;
  • the price of the Products and Services and related costs (e.g. delivery);
  • in the absence of immediate performance of the contract, the date or the period of time by which the Seller undertakes to deliver the Product or provide the Service ;
  • information relating to the identity of the Seller, its postal, telephone and electronic contact details and its activities, if not apparent from the context,
  • information on legal and contractual guarantees and how to implement them;
  • the functionalities of digital content and, where appropriate, its interoperability ;
  • the possibility of recourse to conventional mediation in the event of a dispute;
  • information relating to the right of withdrawal (existence, conditions, time limit, procedures for exercising this right and standard withdrawal form), the costs of returning the Products or Services, the procedures for terminating the contract and other important contractual conditions.

The fact that a natural person (or legal entity) places an order on the Internet Site implies full and complete adherence and acceptance of the GCS, which is expressly recognised by the Customer, who renounces, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.